We're Here to Help

How can we help you?

Find answers to common questions, get in touch with our support team, or explore our help resources. We're here to make your ShowStopper experience amazing.

Get Help Fast

Choose the best way to reach our support team

Email Support
Get detailed help via email
Within 24 hours
support@wyveninc.com
WhatsApp Support
Quick help via WhatsApp
Usually within 2 hours
Chat on WhatsApp
Phone Support
Speak directly with our team
Mon-Fri, 9AM-6PM
+263 71 408 9239
Live Chat
Real-time support chat
Instant response
Organized Help

Help Categories

Find help organized by topic. Each category contains detailed guides, tutorials, and FAQs to get you started quickly.

12
articles
Getting Started
Learn the basics of ShowStopper and get up and running quickly
5-10 min
4 topics
How to create an account
Setting up your profile
First event creation
Understanding the dashboard
18
articles
Tickets & Events
Everything about buying, selling, and managing tickets and events
8-15 min
4 topics
How to buy tickets
Selling event tickets
Ticket transfers
Event management
8
articles
Account & Security
Manage your account settings, security, and privacy controls
3-8 min
4 topics
Password reset
Two-factor authentication
Account settings
Privacy controls
15
articles
Payments & Billing
Payment methods, refunds, billing issues, and subscription management
6-12 min
4 topics
Payment methods
Refund requests
Billing issues
Subscription management
10
articles
Mobile App
Using ShowStopper on mobile devices and app-specific features
4-8 min
4 topics
App download
Mobile features
Push notifications
Offline access
22
articles
Artist Tools
Advanced tools and features specifically designed for artists
10-20 min
4 topics
Event creation
Analytics dashboard
Fan engagement
Tour management

Frequently Asked Questions

Find answers to common questions

Tickets & Events

Account & Security

Payments & Billing

Artist Tools

Helpful Resources

Explore our comprehensive help resources

Help Center
Comprehensive guides and tutorials
Video Tutorials
Step-by-step video guides
Community Forum
Connect with other users
API Documentation
Developer resources and APIs

Our Support Promise

We're committed to providing exceptional support

24/7
Email Support
2hr
Average Response
98%
Satisfaction Rate
5★
Support Rating