Effective Date: January 1, 2025
Last updated: January 1, 2025
Privacy at a Glance
Here's what you need to know about how we handle your data
We never sell your personal data
Bank-level encryption protects your data
You control your data and privacy
Transparent data practices
GDPR and local law compliant
Easy to contact us with questions
Who We Are
About ShowStopper and Wyven Inc
ShowStopper is a product of Wyven Inc, Zimbabwe's premier ticketing platform for live music and entertainment events. We're passionate about connecting artists with their fans and making live events accessible to everyone.
Our mission is to revolutionize the entertainment industry in Zimbabwe while maintaining the highest standards of privacy and data protection.
Information We Collect
What data we gather and why
Personal Information
Name, email, phone number
Billing and shipping addresses
Profile information and preferences
Payment & Transaction Data
Payment method information (encrypted)
Transaction history and receipts
Ticket purchase details
Event & Activity Data
Event attendance and preferences
Artist and genre preferences
Interaction with our platform
Technical Data
Device and browser information
IP address and location data
Usage analytics and cookies
How We Use Your Information
Your data helps us provide better services
Core Services
- Process ticket purchases and payments
- Send ticket confirmations and updates
- Provide customer support
- Verify ticket authenticity
Improvement & Personalization
- Recommend events you might like
- Improve our platform and services
- Analyze usage patterns
- Prevent fraud and ensure security
Data Sharing & Third Parties
We're transparent about who we work with
We Never Sell Your Data
Your privacy is our priority. We do not sell, rent, or trade your personal information.
Trusted Partners
- • Payment processors (PayNow, etc.)
- • Event organizers and venues
- • Analytics and security services
- • Customer support tools
Legal Requirements
- • Law enforcement requests
- • Court orders and subpoenas
- • Regulatory compliance
- • Protection of rights and safety
Your Rights & Choices
You're in control of your data
Access & Control
View and update your profile
Download your data
Delete your account
Communication Preferences
Unsubscribe from emails
Manage notification settings
Control marketing preferences
Data Security
We protect your data with industry-leading security
Security Measures
- End-to-end encryption for all data
- Secure payment processing
- Regular security audits
- Access controls and monitoring
Compliance
- GDPR compliance
- Local data protection laws
- Industry best practices
- Regular policy reviews
Contact Us
Questions about your privacy? We're here to help